Terms & Conditions

This privacy policy applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). This privacy policy governs your use of the application of 'BSE Odisha Matrix', BSE Odisha Matrix YouTube Channel, www.bseodishamatrix.in ('Website') and the other associated applications, products, Website and services managed by the Company. By submitting Personal Information, you are consenting to the use and processing of such information in accordance with this Policy. Third party Website may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which BSE Odisha Matrix is not responsible or liable. Accordingly, BSE Odisha Matrix does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such Website, nor does BSE Odisha Matrix guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such Website/Applications. The inclusion or exclusion does not imply any endorsement by BSE Odisha Matrix of the Website, the Website’s provider, or the information on the Website/Application. BSE Odisha Matrix encourages the User to read the privacy policies of each such Website/Application and the User understands that it is solely such a third party who is responsible to the User in this regard. BSE Odisha Matrix has taken reasonable precautions as per applicable Indian law and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy at that time.

USAGE AND RETENTION OF INFORMATION

We obtain the information you provide when you access and register on the Application or Website/ or YouTube Channel or Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password and your educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Website/YouTube Channel/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as 'Information' in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will use your personal information to provide, analyze, administer and improve our services, to provide you with a personalized experience on our Website/Application (especially, by offering you services that is best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We further use your personal information to determine your general geographic location, provide localized courses and classes, provide you with customized and personalized study material, recommendations, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms and communicate with you concerning our service (for example by email, WhatsApp, push notifications, text messaging, and online messaging channels), so that we can send you details about new features and content available on the Website/Application, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.

COOKIES

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

SHARING AND DISCLOSING PERSONAL INFORMATION

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data, and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services. We shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with You. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us.

INFORMATION SECURITY

We do not sell, transfer or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your personal information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not use this Website/Application. Under no circumstances, we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

PUBLIC FORUMS

When you use certain features on our Website/Application/ YouTube Channel like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this Website/Application are owned by or licensed to us. Any use of this Website/Application or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on or through our Website/Application for commercial or public purposes. You may not modify, distribute or re-post something on this Website/Application for any purpose. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our Website/Application or a Website/Application otherwise owned or operated in conjunction with BSE Odisha Matrix shall not be deemed to be in the public domain but rather the exclusive property of BSE Odisha Matrix.

CONSENT

We believe that, every user of our YouTube Channel/Services/products/Website/Application must be in a position to provide an informed consent prior to providing any Information required for the use of the YouTube Channel/Services/products/Website/Application but in case of minors, consent for retention of data is deemed to be given by their guardians/ parents. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. It is implied that at the time of registration the parents/ guardians of a minor agree to the privacy policy and terms and conditions of the company. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

The user hereby consents to the use by BSE Odisha Matrix of his/her name, age, photograph, videos, voice recordings, rank, statements and/or testimonials ("Personal Attributes") for the purpose of publication, advertising, promotion on its online platforms, including but not limited to the Platform, and through any mode, medium, platform and/or format, including without limitation, in newspapers, magazines, other print media, on television, radio, internet and other electronic and/or in mailings for educational awareness. Any testimonial or statements provided by the Participant and any other details pertaining to their use of the Platform, content available of the Platform, shall be exclusively provided to BSE Odisha Matrix and the Participant warrants to that extent.

SECURITY & DISCLOSURES

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our YouTube Channel/Services/products/Website/Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

LIMITATION OF LIABILITY

The user acknowledges that the company is not the manufacturer of the content on the Website or Application or YouTube Channel and shall not be liable for any repercussions for the content. In no event shall the Company, its officers, directors, employees, partners or agents be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits or any other claim arising out, of or in connection with, Your use of, or access to, the Website/Application/YouTube Channel.

REFUND POLICY

When you buy our products/services, your purchase is not entitled for any refund. If you buy any online batch/service, it is non-refundable. If you purchase any batch by mistake, you can request to change it to another batch of the same amount within 10 days of the purchase. We recommend you to first check the complete system and then decide to make a payment in case of books. If the product received is damaged/lost by the courier partner, the student is entitled for a replacement. However, in case of wrong address given or books not accepted by students the purchase will not be entitled for any kind of refund.