Privacy Policy

1. Information We Collect

When you create an account on BSE Odisha MATRIX, we collect the following information:

• Name - To personalize your experience
• Email Address - For account login and important notifications
• Phone Number - For account recovery and support
• Class - To show you relevant study materials
• Password - Stored in encrypted form for account security

2. How We Use Your Information

We use your information only for the following purposes:

• To provide you access to study materials, notes and courses
• To personalize content based on your class and subjects
• To track your learning progress and streaks
• To send important account and platform updates
• To process subscription payments securely
• To improve our platform based on usage patterns

3. Information We Do NOT Collect

We do not collect or store:

• Payment card details (handled by payment gateway)
• Location or GPS data
• Contacts from your phone
• Browsing history from other websites

4. Data Security

We take data security seriously. Your password is stored using industry-standard encryption. We use secure HTTPS connections for all data transfer. We regularly update our security measures to protect your personal information from unauthorized access.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We also use Google Analytics cookies to understand how students use our platform so we can improve it. You can disable cookies in your browser settings but some features may not work properly.

6. Third Party Services

We use the following third-party services:

• Google Analytics - To understand website usage and improve our platform
• Google Search Console - To monitor website performance in search results
• Payment Gateway - To process subscription payments securely

These services have their own privacy policies and we encourage you to review them.

7. Your Rights

You have the following rights regarding your data:

• Access - You can view your profile data anytime
• Update - You can edit your profile information
• Delete - You can request account deletion by contacting us
• Export - You can request a copy of your data

8. Children's Privacy

BSE Odisha MATRIX is designed for students who may be under 18 years of age. We do not knowingly collect more information than necessary to provide our educational services. Parents or guardians can contact us to review or delete their child's account at any time.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through email or a notification on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or want to exercise your data rights, please contact us through our community chat or visit our Contact Us page.